Iso 9001 Corrective Action Examples
Corrective And Preventive Action Example Ppt
SCOPEThis procedure is to ensure any non-conforming situations identified internally / externally that affects the quality of service delivered by the XXX are corrected or appropriate corrective actions are initiated, recorded, reported, implemented & effectiveness of the action taken is verified. PURPOSEManagement Representative has overall responsibility for effective implementation of this procedure. Non-compliance or non-fulfilment of any of the QMS requirement is considered as a non-conformance and management responsible for the process is expected to record such non-conformances using “Correction / Corrective Action request form” with the approval of XXX Department Manager. REFERENCE DOCUMENTS3.1 XXX Quality Manual,3.2 Procedure for Internal QMS Audit 4. TERMS & DEFINITIONSNC- Non-conformance – Non-fulfilment of a requirementCA-Corrective Action- Action to eliminate the cause of detected non-conformityC- Correction- Action to eliminate a detected non-conformity 5. RESPONSIBILITY AND AUTHORITYManagement Representative has overall responsibility for effective implementation of this procedure. Non-compliance or non-fulfilment of any of the QMS requirement is considered as a non-conformance and management responsible for the process is expected to record such non-conformances using “Correction / Corrective Action request form” with the approval of NGT Department Manager.6.
DETAILS OF PROCEDURE 6.1.Possible Input Sources for Corrective Actions6.1.1 Non-conformities/non-compliances observed during Sales or operations and any other non-fulfilment of the requirement in the XXX business process during the day-to-day operations.6.1.2 Complaints & feedback from customers6.1.3 Internal / external audits6.1.4 Any corrective action request for observations regarding a deviation found in XXX Quality management system. 6.2 Issuing a Correction, Corrective Action Request6.2.1 A process owner who identifies nonconformity or a deficiency in the management system must record it in the corrective action report form (QMS F 023) CORRECTIVE ACTION REPORT shall be used to fill the findings and submit to the Management Representative.6.2.2 Whoever originates a request shall ensure appropriate immediate corrections are taken if the observations cause a direct impact on the process or customer satisfaction.
No Corrective action request shall be processed unless appropriate corrections are ensured. If no Corrective Action required, the same shall be recorded in the form.6.2.3 Review / complete the received Correction / Corrective Action request and approve its requirement / adequacy. Published by preteshbiswasPretesh Biswas has wealth of qualifications and experience in providing results-oriented solutions for your system development, training or auditing needs. He has helped dozens of organizations in implementing effective management systems to a number of standards.
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Iso 9001 Corrective Action Form
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